Frequently Asked Questions

Returns

In the first instance please discuss the issue with the item with me. Returns can not be made due to change of mind.

Contact me at info@jennylatto.com or ph +6421868605

Shipping & Pickups

Parcels are sent within NZ via Pass the Parcel Courier. Sending costs also include packaging.

Allow 2-3 days processing of your order before it is dispatched.

Delivery:  can take from 5-7 business days.

All parcels sent overseas via NZ Post and price does not include Insurance.

Location for Pickup is Otaua, 5 mins from Waiuku Township (Auckland/Waikato area also known as Franklin District)

Do you ship your art overseas?

Yes I do please email me at info@jennylatto.com or use the contact tab so we can discuss your requirements.

What payment methods do you offer?

If you are in NZ you can pay by Internet Banking, Paypal or Stripe. If overseas your payment option is Paypal.

Can you tell me about your mixed media art?

I love to create artwork that has a dual purpose. With my mixed media art pieces that use wooden bowls or trays they are then finished with a water based urethane. This allows for the art to have a dual purpose. It can be used solely as a piece of art or to serve food in ( dry foods are best) and then the item can be wiped clean with a damp cloth.

What is Uku Chic?

A previous business was named Uku Chic, Uku = short for Waiuku where I live and Chic = as I identify as female. I sewed a variety of items from kids clothes to adults, swimming bags and so much more. I still love to sew but more of a focus on upcycled items

Repurposed Sewn Items

All fabric/items are washed before use. Every endeavour is made when creating an item to make it without blemish or marks. However, with reused materials due to age and preuse this is not always possbile. If you have any questions please ask as items can not be returned for change of mind.